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Process approach pattern Matrix Summary EssayThis summary entails trine plow design approaches for a service providing government activity (bush Suits Hotel Resort) and for a small manufacturing organization (Something refreshing bakery). Although process design varies for service and manufacturing organizations, process design is a critical function in any mental process (Service versus Manufacturing Process Design Video). The three process design approaches that I pulled from the matrix are design focal point, scheduling, and eccentric. I provide explain how the same three process design approaches apply to each of these organizations in diverse industries. Process Design Approaches in a Service OrganizationThis portion of the summary will illustrate how the three selected process design approaches are implemented in a service providing organization kindred chaparral Suits Hotel Resort.Design Focal chargeThe first process design approach is the design focal point. With regards to Chaparral Suits Hotel Resort the design focal point is devised to pile up the customers needs. For example, about 60% of the Chaparrals customers are seeking relaxation. The other 40% are seeking a convenient place to conduct business. Chaparrals caters to twain customer needs by choosing to have the hotel in a Resort location as well as near major free substances and large business organizations. computer programmingScheduling in a service providing industry like Chaparral Suites Hotel Resort is essential for optimal performance. For example, during the off-season there is a higher rate of unoccupied rooms creating a dilemma of having excess staff. To deal with this yearly occurrence management has scheduled most of the employees paid time off during the off-season. Also, Chaparral uses websites like Expedia and Travelocity to try to sell any rooms not spoken for during the offseason. Furthermore, cross training is provided so that employees and resources can b e shifted to where the higher workload is.QualityIn a service providing industry quality is at the top of the list. If the company provides poor quality service they will loose their customer base to the competition. Chaparral Suits Hotel Resorts manager Tracy Milward states that they look for, people people when ever they are trying to hire and train folks for this industry (Service versus Manufacturing Process Design Video). Also, staff is needful comply with key performing indicators to track employees service quality primarily used for reception and customer service personnel.Process Design Approaches in a Manufacturing OrganizationThis portion of the summary will illustrate how the three selected process design approaches are implemented in a manufacturing organization like Something Sweet Bakery.Design Focal PointThe first process design approach is the design focal point. With regards to Something Sweet Bakery the design focal point is devised to meet the end users needs. F or example, employees at Something Sweet Bakery will only bake pastrys that are in demand at the moment. In essence, polar pastrys will be baked in different seasons. With regard to the locations design focal point Something Sweet Bakery chose to set up shop in an upscale shopping center in Scottsdale, Arizona because of the high volume pedestrian traffic. The bakery was designed so that when the customers enter the bakery the aroma of fresh, delicious pastrys overtakes them. This strategy will stimulate sales generating increased revenue.SchedulingThe scheduling process at Something Sweet Bakery is not that complicated being that this is a small manufacturing company. Since 70% of their business is made to severalise there is a mandatory marginal number of staff members that need to be in the bakery. During holiday season there is a demand spike and product volume increases substantially. In order to effectively stay on pace with the production schedule a batch process is used t o offset variations in demand (Service versus Manufacturing Process Design Video). For example, a big batch of cookie doe will be made and froze, except for the portion that will be used that day. Another way the bakery schedules to meet demand is providing employees with overtime.QualityQuality is important in any industry, especially in a bakery. If customers dont like the quality of your product they simply will go elsewhere. At Something Sweet Bakery quality is a more subjective process. Tina, the co-owner, and bakers personally taste everything before it is on hand(predicate) to customers. This is how they check and maintain product quality.In Retrospect, although the two industries depicted in this summary perform two very different operations they are both striving to meet the same goals. In this case company size is not a significant factor when it comes to the application of process design approaches. In order to achieve and maintain success in Chaparrals Suits Hotel Reso rt and Something Sweet Bakery it is imperative that they make wise decisions with regards to the three process design approaches stated in this summary.ReferencesUniversity of Phoenix, Service versus Manufacturing Process Design Video